How does your insurance work with RentMyRide

Rent and rent out with confidence

Insurance explained

Third-party insurance policy with Paladin Insurance

We understand that your car is important to you and that you want to know it’s safe, and so do we.

In the interest of the business we have moved from fully comprehensive cover to third-party cover. The insurance cover in place provides third-party cover, that protects you against claims from third parties for injuries and property damage incurred whilst your car is rented out via RentMyRide. The third-party policy only covers the other vehicle or property involved in the accident. It does NOT cover damage to your own car and passenger liability is excluded on our policy. Our policy still includes 24/7 roadside assistance anywhere in South Africa for your piece of mind.

It is important for vehicle owners to have their own commercial vehicle insurance with 'Pool Driver' cover on every vehicle listed on the RentMyRide platform. Please make sure you advise your insurer that the vehicle will be driven by multiple drivers and that you are renting it out for hire, i.e. for commercial or rental use. Please mention that all drivers are vetted and all licenses are checked prior to any vehicle that is rented out.

Please Note: RentMyRide’s insurance will only be active during the rental periods which are booked through the RentMyRide platform. It is important for you to know that your regular insurance policy will not cover your car whilst under rental.

Want to know more?

To learn more about our ’Insurance Cover’ click here: Detailed Explanation of Damage + Insurance Claims

What's included when you travel

RentMyRide has third-party Insurance Cover in place which protects you against claims from third parties for injuries and property damage.
Friendly, efficient and effective help is just a phone call away. Our service desk team is experienced and available 24/7. In the case of any emergency or breakdown RentMyRide’s team is willing to get you back on the road quickly.
Through RentMyRide’s third party payment gateway you can rest assured that your online payment transactions are 100% safe & secure.
Together with our insurance partner Paladin we ensure both hosts and renters enjoy a pleased ride